Understanding and managing customers in the chocolate market Essay

Understanding and managing customers in the hot hot chocolate commercialise - Essay modelThe chocolate market is one of the successful market sectors in the world. It targets a wide range of customers from children up to senior citizens. However, entering in this kind of market without sufficient knowledge and experience will retributive incur losses.It is important to know how the different chocolate companies like Hershey, Cadbury, and Nestle were able to achieve success in the chocolate business. This publisher discusses the current events that argon happening around the chocolate sector in order to provide relevant information to potential clients entering the chocolate market.It also provides information on the current size and value as well as the trends and development in the chocolate industry. This paper tends to analyze the risks and opportunities in entering this kind of market sector.The cocoa into which chocolate is created was disc everywhereed in the amazon 400 0 years ago (2000 B.C.). The cocoa was part of the Mayan culture (6 AD to 600 AD) and symbolized as the gods food. For the Aztecs (1200 AD), cocoa beans were used for currency. In the early decades of the 16th century, the process of making chocolate drink Chocolati was learned. In the same period, Hernando Cortez conventional the primary cocoa plantation in Mexico. The chocolate arrived in Spain in 1528 and became popular in atomic number 63 not until the 17th century. The first chocolate made by machine was produced in Spain. Several chocolate factories were established in the United States, France, Great Britain, Switzerland, and Germany during the late 18th century up to the early 19th century. Switzerland took over the lead in chocolate innovation as Swiss Daniel Peter discovered the milk chocolate in 1875. In the early 1900s the Swiss chocolate became famous around atomic number 63 while in the United States, the New York Cocoa Exchange was established for buyers and sellers of chocolates. In the Second World War, chocolates were used as supplements for the soldiers. The U.S. astronauts also included chocolates, as part of their diets. (Chocolate Month Club)B. CURRENT SIZE AND VALUEUnited States and atomic number 63Ryan Freund (2008) reports the global chocolate confectionary market had annual gross revenue of 75 billion US Dollars in 2006. From the inclined figure, Europe contributed 35 billion US Dollars while the United States of America totalled for 16 billion US Dollars. They combine for a majority of the global chocolate market sales. control panel 1 shows the average pith of chocolate the consumers spend per year. The United States has higher chocolate sales per capita of $53.16 compared to $48.08 chocolate sales per capita in Europe. both spend at an average of $50 on chocolates every year. (Freund 2008)Table 1Country/ realmChocolate Sales per YearPopulation1Chocolate Sales per CapitaUnited States$16 billion301 million$53.16Europe$35 billion7 28 million$48.08The British people are regarded as the biggest chocolate consumers in Europe consuming at an average of 10 kilos each person, every year. The British market is said to be around 4 billion Pounds. The two leading chocolate markets in United Kingdom are Cadbury and Nestle. (BBC News 2004) Table 2 shows the market value for chocolate confectionery in UK from 2004 to 2008. The chocolate market is sub-divided in to six (6) categories which are boxed, moulded bars, Seasonal, Countlines, Straightlines and other Chocolate. (Business Insights 2008)Table 2Germans and French are the next largest chocolate consumers in Europe eating annually at around 8.3 kilos and 5.8 kilos each respectively. (Food Production Daily 2005) Table 3 illustrates the value of chocolate confectionery sales in Germany from 2004 to 2008. Like in Table 1, the sales value is further divided into six (6) subcategories.2 Table 3AsiaIn Asia, the Japanese eat at an annual average of 2.2 to 2.3 kilos each. In China, the Chinese are eating chocolates at an average of 1